Customers at several 7-Eleven and Circle K locations paid more at checkout than the prices posted on shelves, according to findings released this week. The allegations stem from a government review of price accuracy at major convenience store chains across the country. Inspectors found that advertised deals and shelf tags did not always match what was charged at the register.

The results were detailed in a report published Wednesday. Among the violations were discrepancies on common items such as snacks, bottled drinks, and household goods. In some cases, the difference was several dollars per transaction. The report did not specify individual New York City store locations, but both chains operate dozens of outposts throughout the five boroughs.

On Friday afternoon, outside a 7-Eleven on Eighth Avenue in Midtown, customers expressed frustration when informed of the investigation. “You expect to pay what you see on the shelf,” said Emily Chen, a retail worker. “It adds up if it’s wrong.”

A spokesperson for 7-Eleven stated that the company takes pricing compliance seriously and is reviewing its procedures. Circle K made a similar statement, noting their commitment to customer trust. Both companies said they will cooperate with regulators.

The investigation comes at a time when food prices remain a topic of concern for city residents this autumn. Local consumer advocates are urging shoppers to check receipts and report discrepancies. State inspectors are expected to continue price checks at convenience chains through the season.

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